A hook in the bathroom was missing. Shower handle was loose and very difficult to turn and get to a temperature that was not too hot or too cold. Very cheap fixtures. Brother in law staying there had the same problem. A battery in the safe was not working when we got there so we had to have someone come up and fix. A makeup mirror in the bathroom was up too high for me to use. I guess if you are over 5’5 it might be ok. That said, the room was clean and the beds and pillows were very comfortable.
We have had nothing but a pleasant experience during our stay here. The lobby and rooms are beautifully maintained and the staff is beyond helpful. Would definitely stay here again.
Nice hotel. Had a few issues that took longer to resolve than i think should have. Clean nice little bar and restaurant. Great breakfast buffet!
After a horrible day of travel we got to the Crowne. The woman who checked us was AMAZING. Very pleasantly surprised by how the hotel looked. Very clean. Has a lounge and a separate restaurant. I definitely recommended staying here.
Beautifully appointed entrance, comfortable spacious rooms with wonderful beds. gracious staff and wonderful to work with. This is our second time there and we'll be back again!
Crowne Plaza Suffern Mahwah is a US Lodging based in Suffern, New Jersey. Crowne Plaza Suffern Mahwah is located at 3 Executive Blvd, Suffern, NY 10901, USA.
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